TICKET INFORMATION

TICKET PRICES

$10.00: Family Film Tickets
$13.00: General Screening Tickets
$15.00: Morning Coffee With...®
$25.00: Opening Night Films, Closing Night Film, Spotlight Films, Centerpiece Film
$25.00: In Their Shoes...®
$45.00: All-Star Comedy Roundtable Presented by Ben Stiller
$125.00: Late Night Storytelling
$125.00: Screenwriters Tribute

Service Charges:
$2.50 p/ticket fee for purchase Online and by Phone
$1.00 p/order fee for "Print at Home" Ticket Delivery
$2.50 p/item fulfillment fee for Pass and Package purchases

PURCHASING TICKETS

Beginning 10:00 a.m. on Thursday, May 26, tickets will be available for purchase online.
Beginning at 11:00 a.m. on Thursday, May 26, tickets will be available for purchase by phone. See Call Center information below for hours of operation.

ONLINE
Purchasing tickets online is the quickest and most convenient way to start your Festival experience. Visit the Online Film Guide (available for preview and Priority Ticket Selection starting May 18) for a complete list of 2011 Films and Signature Programs, and use the "Buy Tickets" buttons to enter our Online Ticketing System, where you can fill your shopping cart and check out. Note that a new window will launch in your browser beginning your session in the Online Ticketing System. You can now toggle between the Film Guide and the Online Ticketing System to complete your order.

Upon checkout, you will need to choose your preferred Method of Delivery. Options are as follows:

Print at Home - Email Tickets: You will be sent an email from This e-mail address is being protected from spambots. You need JavaScript enabled to view it. following your purchase that includes a PDF attachment. This file attachment contains your tickets. Simply print your tickets and bring them to the theater the day of the performance.
Will Call - Box Office: Your tickets are available for pick-up beginning Saturday, June 18 at the NFF Box Office and Headquarters, Greenhound Building, 10 Washington St. Week Passes, Day Passes, and Discount Ticket Packages are available for pick-up starting Sunday, June 19. To avoid long lines, please pick up your tickets in advance. Tickets can be picked up anytime during regular business hours. (See below for more information.)
Will Call - 'Sconset Casino: During the Festival, June 22-26, you may pick up tickets left at Will Call at the 'Sconset Casino. The Box Office will be open approximately one (1) hour prior to the day's first screening or event. If you choose to pick up your tickets at the theater, make sure to arrive early as we anticipate heavy volume closer to actual screening showtimes.

BY PHONE
NFF Call Center:
(508) 332-8013 [local]
(866) 450-4101 [toll free]

Monday through Friday: 2:00 - 6:00 p.m.
Wednesday, May 18: 11:00 a.m. - 6:00 p.m.
Thursday, May 26: 11:00 a.m. - 6:00 p.m.
Festival Week (Saturday, June 18 - Saturday, June 25): 2:00 - 6:00 p.m.

IN PERSON
NFF Box Office and Headquarters:
Greenhound Building
10 Washington Street
Nantucket, MA 02554

Operation Hours:
June 18-26: 8:30 a.m. - 5:00 p.m.
June 22: open until 6:00 p.m.

ADMISSION
To guarantee admittance all ticket and pass holders must be present at the screening or event venue 15 minutes prior to scheduled start time. The Festival reserves the right to sell any empty seats after that time. If you purchased your ticket or pass in advance, you should be in the "Ticket Holders" line, NOT the "Rush" or "Door" sales line (if applicable). All venues are seated "General Admission" unless otherwise noted. Venues may have pre-reserved seats and sections unavailable for general admission seating.

If you choose the "Print at Home" option to deliver your ticket(s), you must bring a copy of the PDF ticket(s) to the event. Note: When you purchase tickets online, you will also receive an electronic receipt but this is NOT your print-at-home ticket(s). Your tickets(s) are a PDF attachment and contain a unique barcode on each ticket.

RUSH TICKETS AND SAME-DAY SALES
Screenings and Events that have no more advance tickets available will be listed as RUSH TICKETS. Rush ticket lines will form approximately 60 minutes prior to scheduled event times at the venue. Admission will begin approximately 15 minutes before program start time based on availability. Admission is not guaranteed.

Same-day ticket sales during the Festival are available at the Festival Box Office and Headquarters based on availability. Advance ticket sales (online and phone) are discontinued approximately 30 minutes prior to the screening/program scheduled start time.

ONLINE FILM GUIDE
Online purchases for the 2011 Festival will take place through the Online Film Guide and Ticketing System. Visit the Film Guide first to browse film information and plan your Festival experience. Use the BUY TICKETS links to begin filling your shopping cart. Note that a second window will launch in your browser, starting your session in the Online Ticketing System. You will need to choose your amount of tickets per performance in the Ticketing System window, though you may continue to fill your shopping cart through the Film Guide.

WHAT TO KNOW
As soon as you put the first tickets in your shopping cart, the online ticketing session will begin to be timed and you will be logged out of the system after 15 minutes of inactivity. (This timer restarts each time you place an item in your shopping cart.) Please continue to watch your session countdown on the left hand side of the page and complete checkout before the timer expires.

Enter your valid promotional code in the space provided if you are eligible to redeem any current offer available online.

You can view your selected items at any time by clicking on SHOPPING CART. Prior to checkout, you must login in to the Online Ticketing System. If you do not already have a log-in, you will be prompted to create a user name and password. If you have purchased tickets or any item for the 2010 Film Festival online, you will still have an active account. Use the "Forgot Password" button to retrieve a new valid password.

You may only purchase 4 tickets per individual performance, per order. Other restrictions may apply. You must check the box accepting the online purchase guidelines at checkout in order to complete your order. Once the box is checked, the BUY button will become available.

No refunds. No exchanges. All Sales are final.